Terms and Conditions of Using Fadak Mall Website Services
Dear User, please carefully observe the following points for optimal use of Fadak Mall services and applications.

When users access Fadak Mall's website while using personal profiles, incentive schemes, Fadak Mall's multimedia videos, and other services provided by Fadak Mall, it implies awareness and acceptance of Fadak Mall's terms and conditions as well as the usage of its services. Note that registering for electronic payments at any time signifies the user's complete acceptance of all terms and conditions of Fadak Mall.

It is noteworthy that the included terms and conditions replace all previous agreements.

General Rules
Please note that all principles and procedures of Fadak Mall comply with the laws of the Islamic Republic of Iran, the Electronic Commerce Law, and the Consumer Rights Protection Law, and subsequently, the user is obligated to comply with the relevant laws. If there are any changes in the mentioned laws, procedures, or Fadak Mall services in the future, they will be published and updated on this page, and by continuing to use the site, you agree that your ongoing use constitutes acceptance of any changes.

Customer or User Definition
A customer or user refers to an individual who uses their user information provided in the registration form to utilize Fadak Mall services.

Electronic Communications
When you use Fadak Mall's services, make electronic payments, or email Fadak Mall, these communications are done electronically. If your request adheres to all principles and procedures, you agree that Fadak Mall will electronically respond to your request (via email, SMS, and other electronic services).

Additionally, the email addresses and phones registered by the customer in their profile are the only official and verified addresses for all communication and responses from the company.

For event notifications, special services, or promotions, Fadak Mall may send emails or SMS to website members. If users do not wish to receive such emails and SMS, they can cancel their subscription to Fadak Mall's newsletter in their profile.

Please note that 3000231020 is the only number through which Fadak Mall sends SMS to its users and customers. These numbers constitute the SMS sending system that informs users about event processing status, services, news, and special services of Fadak Mall. It's clear that receiving your messages via this system is not possible.

Fadak Mall might also conduct surveys for certain users or customers through the number 3000231020.

Therefore, sending any text message under the name of Fadak Mall from any other number is a violation and misuse of Fadak Mall's name. If you receive such a message, please report it for legal action to Info@fadakmall.com.

Privacy Policy Compliance
Fadak Mall respects and protects the privacy of individuals using the site's services.
Fadak Mall is committed to defending your privacy to the best of its ability and, in this regard, developing the necessary technology to make your use of the site as secure as possible. By using the Fadak Mall website, you express your consent to this policy.

All content available through any of Fadak Mall's services, such as text, graphics, logos, icons, buttons, images, video materials, downloadable and copyable items, data, and all content generated by Fadak Mall, are considered Fadak Mall's property. The right to use and publish all available content is exclusive to Fadak Mall, and any unauthorized use is legally punishable. Furthermore, scripts, service names provided by Fadak Mall, and registered trademarks are also exclusive to Fadak Mall, and any commercial use is legally pursued. Users are authorized to utilize the product list, technical specifications, prices, and any use of derivatives from the Fadak Mall website or any services or content without downloading or copying information for commercial purposes. Data mining, robots, or similar methods of data collection are not allowed, and all these rights explicitly belong to Fadak Mall. By using any of Fadak Mall's services, users are responsible for maintaining the confidentiality of their accounts and passwords, and all activities under their account or password are their responsibility.

Our only official contact for communication with you is the official platform of this site, www.fadakmall.com. We do not contact you through any other method except sending letters from the official and verified addresses on the site. Fadak Mall Center has no other internet sites except www.fadakmall.com, no blogs, and no IDs on online chat programs like Yahoo Messenger or MSN Messenger, and does not contact you through these methods. Users can only use the mentioned addresses in the "Contact Us" section to communicate.

Users are responsible for preserving and maintaining their passwords, and to prevent any potential misuse, users should not disclose their passwords to others. Fadak Mall considers users' personal identities confidential and does not transfer their personal information to any other person or organization unless legally obliged to do so by competent authorities.

Like other websites, Fadak Mall uses IP collection and cookies, but the protocols, servers, and security layers of Fadak Mall manage users' information appropriately, protecting it from illegal access.

If you do not wish to receive emails and newsletters from Fadak Mall, you can click "Unsubscribe" at the bottom of the email.

If you have any questions, please contact us using the following information.

Contact Phone and Fax:
- 031-3102 -
Available from 8 to 17

Headquarters and Customer Service Center:
Isfahan, Golestan Street, Hesa Street, Haji Mojtaba Complex, Fadak Commercial, Recreational, and Tourism Complex